Shipping
- Free shipping on US orders over $50.
- Orders under $50 ship for [PLACEHOLDER — set your flat rate, e.g. $4.95].
- Orders are packed within [PLACEHOLDER — confirm with supplier] business days.
- Delivery takes [PLACEHOLDER — confirm with supplier. Give a range you can actually hit, and add a day. The single biggest driver of "where is my order" emails is a promise that was optimistic.].
- You'll get a tracking number by email as soon as your order leaves.
Returns
- 30 days from the day it arrives, for any reason.
- The piece needs to be unworn and in its box.
- Return shipping is [PLACEHOLDER — decide: free returns convert better but cost you on every return. Paid returns are normal at this price point.].
- Refunds land back on your original payment method within 5–10 business days of us receiving the return.
Exchanges
Wrong finish, or it didn't suit her? Write to us and we'll sort it out. It's usually faster to return the piece and place a new order.
Something arrived damaged
Send a photo within 14 days of delivery and we'll replace it. You don't need to return the damaged piece.
Where we ship
We currently ship within the United States. [PLACEHOLDER — update if you open other markets.]
Anything unclear? Ask us before you order rather than after.